23 Mar Is it safe to buy from Amazon?
According to the latest eMarketer study, e-commerce in our country grew by 36% in 2020 and these figures are expected to continue to increase over the coming months. In fact, the company estimates a growth of 15.21% for 2021 compared to the figures left in 2020.
Many Spaniards who previously did not make online purchases have begun to do so after the pandemic and marketplaces such as Amazon have established themselves as one of the preferred shopping channels for consumers.
To stem the decline in sales during the pandemic, many SMBs have seen Amazon as an opportunity to counter economic losses. If you are self-employed, a company or an individual and want to sell your products on the largest marketplace in the world, contact us. We will help you meet the goals of your brand or company.
The VII Annual Study of e-commerce in Spain 2020 assures that more than 70% of the Spanish population makes online purchases. For its part, Amazon.es has positioned itself as the marketplace that has received the most traffic in recent months.
Although e-commerce is the order of the day, there is still some mistrust among users when it comes to making purchases online. From Nozama Solutions, the largest agency specialized in Amazon in the Spanish language, we tell you several reasons why buying on the leading platform in Spain is a safe option:
Among other reasons, Amazon became the leading Western distributor during the pandemic because it fulfilled, despite the volume of sales, one of its main promises: guaranteed delivery in just a few days. In fact, the company announced in September 2020 the hiring of another 100,000 employees to manage its network.
Consumers tend to be more suspicious when a seller is new or unknown because they do not have the tools to check if the online store is trustworthy or, on the contrary, if it is a possible scam. However, Amazon has more than 25 years of experience and does not allow fraudulent sellers to appear on the platform.
In addition, you must bear in mind that Amazon’s priority is its customers, so there is a Customer Service service available to users to resolve doubts, problems with shipping, returns or failures in the quality of the product.
If you want us to help you improve your brand image and your positioning on Amazon, contact us. At Nozama Solutions we have the team and the necessary tools to achieve this.
E-commerce: more opportunities for your business
If you’re thinking about selling on Amazon, you’ll find it interesting to learn about some of the advantages offered by the platform:
- You don’t need to have a physical store.
- Ubiquity: E-commerce allows you to reach consumers around the world.
- The shopping possibilities are greater because the stores are available 24 hours a day, seven days a week.
- Faster and more efficient transactions, avoiding cash.
- Ease of inventory management, stock control, and ability to replenish before stocks run out.
On the other hand, the pandemic and social distancing measures have put physical stores in the spotlight. Thanks to e-commerce, contactless purchases and deliveries can be made, respecting current health protocols.
Do you want us to help you boost your project on Amazon? Get in touch with us. Give us a call or leave us a short message with your details. We’ll be happy to help!
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