07 Jan How to claim on Amazon?

If you don’t know how to claim on Amazon or have doubts about it, don’t worry, today we give you the keys you need to make a claim in the most comfortable and easy way.

If your claim is due to the fact that you want to return a product on Amazon, you can visit our post “How to return on Amazon?” in which we explain it to you.

How to claim on Amazon?

Claiming on Amazon is very easy and fast, here we show you the different options available to do it.

1. Contact via chat

The great advantage of using this option is that you will receive a response quickly. What’s more, the best thing about the chat is that it allows you to go much faster than by email since you receive a response instantly.

In addition, you have the advantage of saving a transcript of your conversation with the Amazon operator, for greater security.

2. Contact via email

It’s a safe way to make a claim, but you may have to wait a long time for a response. Contact us via email cis@amazon.com.

3. Contact via call

In the event that you prefer to speak to an operator, you can choose the telephone option, in which an operator will assist you very quickly. With just one call to +34 900 803 711 or +34 911 23 04 13 they will help you with whatever you need.

Where can you make a claim?

On Amazon, there is a section where you can contact the Marketplace’s customer support team.

If you would like to make a claim, please contact Amazon Customer Support.

Contact us

From Nozama, we are once again happy to share with you all the relevant information about Amazon. And remember that if you have any doubts or questions, do not hesitate to contact us, we are an agency specialized in Amazon.

See you soon!

Keep reading: How to make a return on Amazon?