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How to return on Amazon?


Have you ever bought something on Amazon and wanted to return it? Imagine that you buy several items but want to return some of them because they don’t meet the requirements you expected or you don’t like them. How do you process that return? Knowing how to return on Amazon is essential for any buyer, if you have, have you had any kind of problem with the refund or collection of the product?

If you don’t know how to return a product on Amazon, keep reading because we’re going to explain what this return process consists of. We are going to teach you step by step how to return products on Amazon quickly, easily and safely.


Can I Return Any Type of Product on Amazon?

Amazon offers returns to most products within 30 days of receiving them at the address provided. There are third-party sellers who sell from the marketplace, so in this case, some products may have certain particularities when it comes to returning them.

Customers can return multiple items, but you may see different return options depending on the seller, item, or reason for the return. But, don’t worry, because most products sold on Amazon are subject to the general return policy.


Return on Amazon Step by Step

  • STEP 1

Go to “My Orders” to see your recent orders. Next, choose the order and select ‘return or replace products’.

  • STEP 2

Select the product you want to return, and then select the appropriate option from the “reason for return” menu.

  • STEP 3

Choose how to process your return.

IMPORTANT: If applicable, select issue a refund or replacement. For products sold by an Amazon seller, you’ll see “Submit Return Request.” The Amazon seller reviews return requests before issuing a refund or replacement. If you don’t receive a response within two business days, you can submit an A-to-z Guarantee claim.

  • STEP 4

Select your preferred return method, then print the label and return authorization.

  • STEP 5

Add the return label and pack the products for return. Pack your product securely: Follow the instructions sent to you by Amazon when you request a return in the Returns Center.

Don’t forget: Before returning products where you’ve stored personal information, such as laptops, cameras, or other electronic devices, delete that information entirely.


How Do Refunds Work?

You can return an order within the first 14 calendar days after receiving the product. If there is no error on the seller’s part, then they will refund you the full amount and standard shipping costs.

Of course, keep in mind that this refund can be made in different ways. For example, if the order was received outside of Spain, or if the seller picks up the product at your home, they will be entitled to invoice you for the collection fees.

In the event that you make that return between 14 and 30 calendar days after receiving it, if there is no error on the part of the seller, the seller will only refund the amount of the product. The costs of shipping and handling the return of unwanted products sold through third parties are usually borne by the buyer. You will not be reimbursed for standard shipping, gift wrapping, return shipping or any other services related to the order.

Extended Return Deadline for the Holiday Season

Christmas is approaching and with it Christmas shopping.

When buying a gift, we are all worried about whether we will be able to return or exchange it after the holidays. Amazon has already announced that it is extending the deadline for returns on products that have been shipped between October 1 and December 31. Those products, as long as they accept returns, can be returned until January 31, 2021.


See you soon!